RENTAL GUIDE

How to Rental Car

How to

From visit to return

Requirement

Driver's License and Credit card (Visa, Mastercard), Passport

*A valid driver's licence from your country is all you need.
*A licensed driver age 18 years or older may drive.
*Passport of the driver and passport of the credit card holder must also be added on the REQUIREMENT.

Payment Method

Please pay with a credit card (Visa, Mastercard) onsite in Guam.

Cash, debit cards, prepaid cards and travelers checks will not be accepted.

Hotel Pick-up

Free/round trip

Tumon area hotel only.
*Note: the following hotels offer free shuttle bus service. Leo Palace Resort: Bound for Guam Plaza Resort & Spa; Starts Guam Resort: Bound for Guam Leaf and Olive Spa Resort

We will pick you up at an address other than your hotel (Airbnb, etc.).

*Limited to addresses in Tumon and Tamuning.

Guam airport and Main Office transfers

Regarding coming from Guam Airport by taxi
There is no pick-up service, so please come by taxi.
From Guam Airport to the Tumon Main Office, it is about 1.8miles (about 2.8km). The taxi fare is about $20. It is a good manner to tip about 10% to 15% of the taxi fare.

For visitors only by taxi from Guam Airport $15 Cashback campaign in progress!

Once a taxi receipt is received, you will receive a $15 discount from the rental car price at the time of the rental car payment.
*If there is no receipt, you cannot discount it.
*It cannot be used in conjunction with other discounts.


Airport drop off service
Free service from Main Office to Guam Airport.

Regarding Gasoline

We rent out our cars with a full tank of gas so we ask that you return it with a full tank.
If the tank isn't full upon return, we will invoice you according to the conversion table determined by our company.

Reservation Cancellation

There is no handling fee for canceling the reservation.

Please cancel the reservation from the confirmation and cancellation page of the reservation.

Confirm / Cancel

Regarding Riding With Pets

Some of our customers have pet allergies, so as a rule, we refuse to allow pets to ride in our cars. We kindly ask for your understanding.

How to put gasoline

Please make sure gas is full tank before returning the car and have a copy of your receipt.

Try refueling with Self Service

GU Rent-A-Car GUAM
GU Rent-A-Car GUAM
GU Rent-A-Car GUAM
GU Rent-A-Car GUAM

OPEN 24/7