RENTAL GUIDE

How to Rental Car

How to

From visit to return

Requirement

Driver's license, credit card (Visa, Mastercard, Discover, Diners) and passport

*A valid license from Japan, Korea, Taiwan, the Philippines, Australia or another country listed in Guam law is good for 30 days after arrival; a U.S. license for 90 days.
*Drivers must be 18 or older and hold a valid license.
*If the driver and the credit card holder are different people, please bring both of their passports.

Payment Method

Payment is by credit card (Visa, Mastercard, Discover, Diners) at our counter in Guam.

Debit cards, prepaid cards and traveler's checks are not accepted. Cash is accepted only if you take all three coverage options (CDW, ZDW and NOC) and leave a $150 deposit.
*A refundable $100 security deposit is held on your credit card when you pick up the car. It is released after you return the car.

Hotel Pick-up

Free round-trip hotel shuttle

For hotels in the Tumon area.
*Leo Palace Resort guests: free round trip from Guam Plaza Resort & Spa (please take the Leo Palace shuttle bus there). Finest Guam Golf & Resort guests: free round trip from The Reef Hotel.

Meeting Point for Hotel

Guam airport and Main Office transfers

Regarding coming from Guam Airport by taxi
We don't offer airport pick-up, so please take a taxi to our office.
The Tumon Main Office is about 1.8 miles (2.8 km) from Guam Airport. The taxi fare is around $20, and a tip of about 10 to 15% is customary.

Came by taxi from the airport? We'll take $15 off your rental.

Show your taxi receipt at the counter, and we'll take $15 off your rental when you pay.
*No receipt, no discount.
*Cannot be combined with other discounts.


After you return the car
We'll drive you from the Main Office to Guam Airport or your hotel for free.

Renting a Car from Guam Airport

Fuel

Cars are rented with a full tank, so please fill up at a gas station before you return the car. If the tank was not full at pickup, refill it to the pickup level.
If you can't refuel or the tank is short, the fuel will be charged at our standard rates.

Reservation Cancellation

There is no handling fee for canceling the reservation.

Please cancel the reservation from the confirmation and cancellation page of the reservation.

Confirm / Cancel

Pets

Because some of our customers have pet allergies, pets are generally not allowed in our cars. Thank you for understanding.

How to put gasoline

Fill up the tank before returning the car, and show the fuel receipt when you settle up.

Try refueling with Self Service

Renting for a month or longer?

Read our guides for long-term renters on what the monthly rate includes, renewals and more.

GU Rent-A-Car GUAM
GU Rent-A-Car GUAM
GU Rent-A-Car GUAM
GU Rent-A-Car GUAM

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